Excellent customer service !!! No pressure , so impressive would Highly recommend anyone looking for new set of wheels 😁! Loving my 2026 Passport. The whole team was 10/10 rating !

Service completed in a timely fashion and she was knowledgeable regarding what needed to be done.

I went in for an inspection, they got me right in with minimal waiting. Great service

My experience was very easy and professional. Very clear and easy communication. I would definitely recommend.

Excellent customer service. Helps us get what we wanted and very understandable and easy to work with. I recommend this place to anyone.

Bryce and the folks at West Herr Honda are very courteous, efficient and provide excellent service.

The service staff is always friendly and my car was ready in the time estimated.

Good location. My recent service was thorough and fast. Staff was very friendly and helpful.

Got a flat the other day and needed a new tire, oil change and inspection and they got me in the day after I called quick and easy appointment thanks to Bryce and the team at West Herr Honda. Thanks a lot guys!

I had an issue with my windshield fluid not dispensing and the service department was able to get my vehicle in quickly and replace a faulty fuse to fix the issue. Great service! Give West Herr Honda a call for your auto service needs. They are very responsive, thorough and friendly!

The salesman was a good guy and personable, but I didn't get treated well by the Business Manager. Just keep good notes of all negotiations. They also were about three days late on promised delivery date. FYI, we bought the car one year ago and the tread on the Bridgestone tires just barely passed inspection with a mileage of 20800. And there is no warranty on the tires and was told not to expect more than 25000. Bridgestone used to be a good brand and that is no longer the case.

Alaina greeted me with a smile, and provided excellent customer service. The building was clean, well stocked and comfortable.

Work is thorough and is completed in very reasonable amount of time. Service writers respond to questions addressing any concerns completely. They price jobs, according to the service writers, by Honda’s book which apparently inflates the labor. For example, my repair order was open for 48 minutes but I was billed for 152 minutes.

Tommy Graham, Vito and Chris were wonderful to work with. Tommy understood exactly what was important to me, car wise and financially and made things happen for me. Thank you to the Team at West Herr Honda of Canandaigua, it was a pleasure doing business with you!

A terrific buying experience with Ted Baylon, our salesman at West Herr Honda of Canandaigua. Friendly, personable, knowledgeable, with a no-pressure approach.... Ted was one of the finest salesmen we've ever worked with. Highly recommended! Also had a good experience with the Finance Mgr., Joe Ingrassio.